Terms & Conditions

Please read these Terms carefully before using our website and services.

Last Updated: 20 August 2025 • Entity: Jalsathi-प्लंबिंग का असली मास्टर

Welcome to Jalsathi-प्लंबिंग का असली मास्टर (“we”, “us”, or “our”). By accessing or using our website, products, or services, you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, please do not use our services.

1. Acceptance of Terms

These Terms apply to all visitors, users, and others who access or use our services. Your continued use constitutes acceptance of the Terms and any updates we publish.

2. Eligibility

  • You must be at least 18 years of age to use our services.
  • If you use our services on behalf of a business, you represent that you are authorized to bind that business to these Terms.

3. Services Provided

We provide sanitaryware, CPVC/PVC pipes and fittings, C.P. bath fittings, water tanks, bathroom accessories, and plumbing services, among other related solutions. We may modify, suspend, or discontinue any service at any time without notice.

4. User Responsibilities

  • Provide accurate, complete, and current information when requested.
  • Use our services only for lawful purposes and in accordance with these Terms.
  • Do not attempt to gain unauthorized access to our systems, data, or networks.
  • Do not interfere with the security or integrity of the services.

5. Orders & Payments

  • Prices, taxes, and fees are subject to change without prior notice.
  • Payments must be made through the methods listed on our website or invoices.
  • We are not responsible for delays, errors, or failures caused by third-party payment gateways.
  • Orders are confirmed only after payment is received and verified.

6. Booking & Cancellation (Plumbing Services)

  • Bookings depend on the availability of plumbers and service slots.
  • Cancellation or rescheduling must be requested at least 24 hours in advance.
  • Late cancellations or no-shows may be non-refundable.
  • On-site conditions that differ significantly from the information provided may affect pricing and timelines.

7. Warranties & Liability

Except where expressly stated, all products and services are provided on an “as-is” and “as-available” basis without warranties of any kind, express or implied.

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our services.

8. Privacy

Your personal data is handled in accordance with our Privacy Policy. By using our services, you consent to such processing.

9. Intellectual Property

All content, trademarks, graphics, logos, product images, and design elements on this website are the property of Shivam Traders or its licensors and are protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works without prior written consent.

10. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Courts located in Gorakhpur, Uttar Pradesh shall have exclusive jurisdiction over any disputes arising out of or in connection with these Terms.

11. Changes to Terms

We may update these Terms from time to time. Updates are effective when posted on this page with a revised “Last Updated” date. Please review this page periodically.

12. Contact Us

If you have questions about these Terms & Conditions, contact us: